I am very pleased with the purchase of this winch. The company provided great tracking information and got it to me quickly, despite it coming all the way from Australia. Installation instructions were very detailed. Construction is solid and well engineered. I’m sure it will give me many years of service. Tariff fees were somewhat high , but that’s not the company’s fault.

Just wanted to say that this is the most well built winch I've come across. I live up in Alaska and do a lot of traveling pulling a 41 ft 5th wheel RV. There have been a few situations where a winch would have saved me big money on tow bills to be pulled out of the aftermath of a blizzard. Friends of mine have had the best of the best WARN winches but failed to do the job. I then came across this old man that had a Sherpa Stallion and we watched him pull things out that we thought was not going to happen. That is why I decided to buy the beast. Thank you Sherpa.

Mustang is used regularly for essential work in forested parcel, and maintenance of recreational lands open to public. The winch gets used regularly, and as with most electronic/mechanical devices wear and tear takes a toll. Customer Service is fair, helpful and swift. I received a warrantied replacement component per their policy. The opportunity was there for foot dragging and red tape, but satisfied customers take priority over short term profit. I recommend Sherpa winches whole heartedily.

1st Time Sherpa Buyer.......Won't be the last........Great product

Well packaged and arrived in perfect condition. The quality air fittings are not what we commonly use in the USA. Tested and used, I inflate 4 tires at a time, 35's on 18 inch wheels. Happy with results. The wire got very warm / almost hot so hopefully that will not become an issue over time and use.

This is the perfect solution for my 15,000lbs Ranger Tug.

I got a damaged item. Company stood behind their product quality 100%

Not installed waiting on new custom number to be built. Everything looks good

Install was a breeze!!! All set for ranch work in the states.

I recently installed the synthetic rope Mustang on a 24 Gladiator. The Mustang is fairly compact and fit without issue. IMO this winch has some pretty good specs which was important. I was looking for light weight to power ratio. The 6hp motor along with a total weight with control box/ wiring, fairlead etc came to about 50lbs. The quality of the control box and water rating were good also. Shipping was super fast. The fairlead was dinged when package received and Sherpa sent a new one out quickly. No questions asked They stood by their product. Positive power cable fit but could be a little short on longer runs. Gladiator battery is toward back of engine bay but cable was just long enough. Have not had an opportunity to test the winch but am very satisfied with the 9500 Mustang purchase.

Just unpacked the winch and accessories. If this winch works half as good as it looks I'm happy, everything is well made the fit and finish is exceptional. Snatch block, soft shackles ect. are made very well. I will add to my review once my new bumper is in and the winch is installed.

Perfect for my 40' boat trailer, took the new one off that came on my new "Bad 2D Bone Trailer, All American BP 40-3XH" replaced it with the correct equipment. Could not have made a better choice in winches!

'Stallion' - 25,000Lb Winch

I got the big air almost a year ago and have been impressed with how well it airs up my 40" tires with a 4 way hose. After a day of off-roading I grabbed it to air up and it sounded horrid and made no air. Unknowingly to me, at the time the ring on the piston had come off and was banging around inside and made a mess. Once I got ahold of them via email I was asked to take it apart and show them what I found. They were very quick to respond and after seeing the photos wanted to send me a new unit. I was blown away and in less than two weeks a totally brand new one showed up at my door step. I can't say good enough things about their customer service and how great they are to work with when unexpected things happen. They took care of me and were quick to respond and for that they have gained a customer for life. Sherpa is top notch!!

Your product is every bit as advertise and then some! It’s one of the best on the market and I will definitely be doing business with y’all Again!